Privacy Policy

1. Information We Collect

We collect the following information:

• Account Information: Email address (for authentication and communication)
• Voice Recordings: Audio files you upload for transcription and content generation
• Payment Information: Processed securely by Stripe; we do not store card details
• Usage Data: How you interact with the Service (for improvement purposes)

2. How We Use Your Information

• Provide, maintain, and improve the Service
• Process voice recordings using AI to generate content
• Process payments and manage your subscription
• Send important service-related communications
• Respond to your support requests
• Comply with legal obligations

3. AI Processing & Third-Party Data Sharing

IMPORTANT: When you use Signal, your voice recordings and transcripts are processed by the following third-party AI services:

• OpenAI (Whisper & GPT): Your audio is sent to OpenAI's servers for transcription and content generation. OpenAI may retain data per their policies. See: OpenAI Privacy Policy

By using the Service, you consent to this data processing. We recommend not uploading sensitive, confidential, or personally identifiable information in voice recordings.

4. Other Third-Party Services

• Supabase: Database hosting and user authentication
• Stripe: Secure payment processing
• Vercel: Application hosting

Each provider has their own privacy policy governing data handling.

5. Data Storage & Retention

Your data is stored securely using industry-standard encryption. We retain your data as long as your account is active. You may delete individual voice recordings at any time. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, secure authentication, and access controls. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Object to certain processing
• Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at hello@signal.ceo

8. Cookies & Tracking

We use essential cookies for authentication and session management. We do not use advertising trackers or sell your data to third parties for marketing purposes.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect data from children. If we learn we have collected such data, we will delete it.

10. International Data Transfers

Your data may be processed in countries other than your own, including the United States, where our service providers operate. By using the Service, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or in-app notice. Continued use after changes constitutes acceptance.

12. Contact

For privacy questions or data requests, contact us at hello@signal.ceo